Collect valuable customer insights
with ease
Gather feedback with engaging forms.
Understand your visitors. Build loyalty.
⭐⭐⭐⭐⭐ 500+ reviews on
Collect valuable customer insights
Over 30,000 brands happily use OptiMonk
Use cases
Advanced tacitcs used by high-growth DTC
brands to gain valuable customer insights
PURCHASE SATISFACTION SURVEY
The easiest way to uncover issues within your funnel that hurt conversion rates
Dig deeper into why customers abandon their carts and improve the user experience on your website by displaying a feedback popup during the customer journey. Gain insight instantly.
MARKETING RESEARCH SURVEY
Discover where your customers are really coming from
Learn more about your visitors and customers with on-site surveys that work on any device. Use this first-hand data to fine-tune your funnel.
NPS SURVEY
Get real, measurable feedback on anything you want
Ask for instant measurable feedback effortlessly with a non-intrusive sticky bar. Track responses in OptiMonk or send them to a tool of your choice such as Slack.
Embed anywhere
Collect feedback without interrupting
carefree browsing
Popup
Sidemessage
Stickybar
PROVEN TOOLS
Don't just collect feedback.
Get valuable insights out of it.
SURVEY ELEMENTS
Ask for feedback the
right way
- Ask for one-click feedback with 5 stars, emojis or simple Yes/No buttons
- Create predefined questionnaires with radio buttons or checkboxes
- Provide the option for longer feedback with text fields
SURVEY ACTIONS
Run actions when visitors engage with your survey
- Sync your surveys with the marketing automation tool of your choice
- Use answers to segment & retarget your contacts
Integrations
Sync with your go-to e-mail marketing
or marketing automations software
Advanced features
The toolset you need to gain valuable insights
along the whole customer journey
Subscriber recognition
Display recently viewed, most popular or similar products to a product category.
A/B testing
Test copy, images & various opt-in formulas and use what works best for you.
Custom form fields
Have discount codes applied automatically
to your visitors’ carts.
Google & GDPR compliance
Run worry-free opt-in campaigns. Make sure your subscribers’ data & your site performance are safe and sound.
Drag & drop editor
Create popups from scratch or modify pre-built templates in an eye-blink.
User experience protector
Use a smart can on how many campaigns your visitors see without compromising on conversions.
Templates
Start collecting feedback from
ready-made templates in 2 minutes
Browse pre-built
mobile-friendly templates
Not sure which use cases are the right for your brand? Get inspired by browsing our list of professional, responsive templates.
Success stories
Learn how OptiMonk helped these DTC
brands turn feedback into valuable insights
Optimized checkout experience
based on customer feedback
“Based on the responses, we learned what kind of information we should display on the site, in order to greatly improve the conversion rate.
I looked up many exit-intent service providers. I tried all the trial versions and compared the features, price, customer service, etc. As I remember, OptiMonk wasn’t the cheapest option, but it was definitely the best regarding the knowledge, features, and customer service.“
Balázs Lakatos
Online Marketing Expert | Flip.hu
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